Privacy Policy

1. Introduction

NitiWorks ("NitiWorks", "we", "our" or "us") respects the privacy of individuals who visit our website or communicate with us regarding our services. This Privacy Policy explains the general practices followed by NitiWorks when personal or business information is voluntarily provided through our website or through service-related communication.

NitiWorks provides professional digital campaign and communication services, including social media management, content and creative services, media and public relations coordination, candidate image building, photo and video production, digital campaign management and related communication services.

By using this website or voluntarily providing information to NitiWorks, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

The information we collect depends on how you interact with our website and what information you choose to provide. This may include the following categories:

• Identity information: Name, designation, organisation or other information voluntarily provided to identify you or your organisation.
• Contact information: Email address, telephone number, WhatsApp number, business address and other contact details.
• Requirement information: Information regarding your campaign, communication requirements, project scope, requested services and related business requirements.
• Communication information: Messages, questions, feedback, enquiries, proposals and other information shared with our team.
• Technical information: IP address, browser type, device type, operating system, referring page and other technical information that may be generated when you access our website.

You should provide only information that is relevant and necessary for the purpose for which you are communicating with NitiWorks.

3. How We Use Information

Information provided to NitiWorks may be used for legitimate business, operational, communication, security and administrative purposes. These purposes may include:

• Responding to enquiries and requests for information.
• Understanding your service or project requirements.
• Discussing proposed services, campaigns and communication requirements.
• Preparing proposals, quotations or other service-related information.
• Providing and managing services requested by clients.
• Communicating important information regarding an ongoing enquiry or engagement.
• Maintaining appropriate business and administrative records.
• Protecting our website, systems and services against misuse, fraud or unauthorised activity.
• Complying with applicable legal and regulatory requirements.

4. Website Enquiries & Contact Forms

When you submit an enquiry through a NitiWorks website form, we may collect information such as your name, email address, phone number, selected service and message.

This information is used to understand your requirements and enable our team to respond to your enquiry. We may also retain enquiry information for reasonable business, communication, record-keeping and operational purposes.

Contact information provided through an enquiry may be used to communicate with you regarding that enquiry or a directly related service request.

5. Client & Project Information

During a professional engagement, clients may provide information required for campaign communication, content production, social media management, media coordination, creative work or other agreed services.

Such information may include project requirements, photographs, videos, documents, communication material, brand information, campaign material and other information voluntarily supplied by the client.

NitiWorks intends to use client-provided information for the agreed service purpose and for reasonable operational requirements related to that engagement.

6. Sharing & Disclosure of Information

NitiWorks does not intend to sell personal information to third parties for monetary consideration. Information may be shared where reasonably necessary to provide a requested service, operate our website, maintain security or comply with applicable law.

• Information may be shared with authorised employees, contractors or service providers where access is required to perform an agreed function.
• Information may be processed by hosting, infrastructure, communication, analytics, payment or technology providers used in connection with our operations.
• Information may be disclosed when required by applicable law, lawful order or competent authority.
• Information may be disclosed where reasonably necessary to protect our legal rights, systems, property or users.

7. Third-Party Services & External Links

NitiWorks may use third-party technology and service providers for website hosting, infrastructure, communication, analytics, payment processing, security and other operational requirements.

Such providers may process information according to their own terms, privacy policies and applicable practices.

Our website may also contain links to external websites, platforms or services. NitiWorks does not control the privacy practices or security measures of independent third-party websites. Users should review the applicable policies before submitting information to external services.

8. Cookies & Technical Information

The NitiWorks website may use cookies, browser storage and similar technologies to support essential functionality, maintain sessions, improve security and understand general website usage.

Technical information may include browser type, device information, operating system, IP address, referring pages and similar information automatically generated when accessing the website.

You may manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Data Security

NitiWorks takes reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

Depending on the nature of the information and service, measures may include access controls, authentication, restricted administrative access, secure communication, server-level protection and monitoring.

10. Data Retention

NitiWorks may retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing client relationships, providing services, maintaining business records, resolving disputes, maintaining security and meeting applicable requirements.

Different categories of information may therefore be retained for different periods depending on their purpose and the circumstances in which they were collected.

When information is no longer required, it may be deleted, anonymised, archived or otherwise disposed of in accordance with applicable requirements and internal practices.

11. Your Information & Privacy Rights

Depending on applicable law and the nature of the information involved, individuals may contact NitiWorks regarding personal information that they have voluntarily provided.

Where appropriate, you may request correction of inaccurate information or ask questions regarding how your information is being used.

Requests may be subject to reasonable identity verification and applicable legal, contractual, security or operational requirements.

Where information must be retained for legitimate business, contractual, security or legal purposes, a deletion request may be subject to those requirements.

12. Communications

NitiWorks may use contact information voluntarily provided by you to respond to enquiries, communicate regarding requested services, discuss project requirements or provide important service-related information.

Where communication is necessary to fulfil a requested service or respond to an enquiry, such communication may continue for the period reasonably required to address the relevant request.

Users should ensure that the contact information provided to NitiWorks is accurate and current.

13. Children's Privacy

The NitiWorks website and services are not specifically directed toward children. NitiWorks does not knowingly request personal information from children for purposes unrelated to its legitimate services.

If a parent or legal guardian believes that a child has provided personal information to NitiWorks without appropriate authorisation, they may contact us so that the matter can be reviewed and addressed where appropriate.

14. Accuracy of Information

Individuals providing information to NitiWorks are responsible for ensuring that the information supplied by them is accurate, complete and current to the best of their knowledge.

If you identify an error in information that you have submitted, you may contact NitiWorks through the official communication channels and request that the information be reviewed or corrected where appropriate.

15. Changes to This Privacy Policy

NitiWorks may update this Privacy Policy from time to time to reflect changes in our website, services, technology, operational practices or applicable requirements.

Any updated version will be published on this page together with a revised effective date or update date where appropriate.

Users are encouraged to review this page periodically if they wish to remain informed about the manner in which information is handled by NitiWorks.

16. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of information submitted to NitiWorks, you may contact our team through the official contact information provided on the website.